AI that can run the queue
Triage, drafts, summaries, and a knowledge-base answer. Off for a new workspace. This release does not call a model.
AI-native customer service
The help desk a team can switch on in an afternoon.
Email, a help centre, and chat on one workspace. One platform fee — unlimited agents on paid plans. AI features are part of the product, and they start off until an owner turns them on.
Free stays free: 3 agents, email and portal, 2,000 outbound emails a month. The trial is Growth, with no card.
Shared queueIllustration
- #1042WaitingRefund for order 8831Billing
- #1041OpenWidget not loading on checkoutWeb
- #1038PendingNeed the invoice PDFBilling
A fee for the workspace, not the seat
Paid plans bill quantity 1. Add agents without a new line on the invoice. Free keeps a hard cap of 3.
Prices in INR and USD
The list is a placeholder in both currencies. Checkout uses the USD stub. Hosting in v1 is AWS Mumbai, with Hyderabad backup copies.
Product tour
A queue, a ticket, and a help centre.
Shared queueIllustration
- #1042WaitingRefund for order 8831Billing
- #1041OpenWidget not loading on checkoutWeb
- #1038PendingNeed the invoice PDFBilling
One queue
Mail lands as a ticket. Status, group, and the people already on it stay visible.
Ticket #1042 · two agents hereIllustration
Customer · email
The refund still shows as pending. Can you resend the receipt?
Internal note
Priya is already looking at the payment. Don't reply yet.
Reply draft · not sent
I've resent the receipt. The refund lands within two business days.
The conversation
Public replies and internal notes stay apart. Two agents can see each other on the ticket.
acme.lystdesk.comIllustration
How can we help?
Track an order
Update billing details
Talk to a person
Powered by LystDesk · Free plan
The help centre
Articles and a web form live on the tenant host. Free plans keep the LystDesk mark.
Off by default
AI-native, and quiet until you ask.
Credits on the pricing page are the allowance those features will draw from. They are not spent today. When a feature ships, an owner turns that switch on. A bot on WhatsApp needs a second switch. People still approve assisted replies.
- Triage and classify
- Draft a reply for an agent
- Summarize a thread
- Answer from the knowledge base
Works beside the Lystloc suite
There is no combined suite price. Connect LystBooks when an agent needs invoices, or Lystpay when a question is about payroll. Each product keeps its own tenants and its own bill.
Questions
- Is this priced per agent?
- No. Paid plans are a flat platform fee for the workspace, billed as one subscription. Free allows 3 agents.
- Which currency is charged?
- Stripe Checkout charges USD using placeholder amounts (currently $29, $75, and $210, plus the USD meter stubs). The pricing page also shows the same placeholder list in INR (₹2,499, ₹6,999, and ₹19,999). INR is not a checkout currency in this release, and this release does not add GST. Card data stays at Stripe. Those figures are not final prices.
- Are AI features on when I sign up?
- No. The product describes triage, drafts, summaries, and a knowledge-base answer, and each of those starts off for a new workspace. This release does not call a model. An owner turns a feature on later. A WhatsApp bot needs a second switch when that channel ships.
- What happens when the Growth trial ends?
- The 14-day trial uses Growth features and does not ask for a card. At the end the workspace moves to Free unless the owner checks out Starter, Growth, or Pro. Data stays readable. New invites have to fit the Free agent cap.
- Who bills WhatsApp?
- Meta bills the tenant's own WhatsApp Business account. Those charges are not on the LystDesk invoice. The channel itself is a later milestone.
Open a workspace today.
Free for a small desk. A Growth trial when you want the paid channels on the plan.